UK (Small Orders): If the items in your basket total less than £10.00 then postage will cost £3.00 for normal delivery, and £5.00 for express delivery. Otherwise as detailed below.
UK (Standard Order): If the items in your basket total more than £10.00 then postage will cost £6.00 for normal delivery, and £8.00 for express delivery.
For UK Standard delivery we use a Royal Mail First Class Parcel Service.
Parcels are usually delivered within 3 to 5 working days, in extreme situations delivery may take up to 28 days.
Free UK delivery for orders over £100.
Please note express delivery is usually the next working day up to 12.30pm, but during periods of high order volume this may be slightly longer. A confirmation email will be sent once the order has been processed and is ready for collection by Royal Mail. If you place an order after 12.30pm on a Friday it will be processed on the next working day which is Monday.
Europe: Delivery for all orders to Europe are £13.50
Rest of the World: Delivery for all orders to the Rest of the World are £16.00
Should you wish to exchange goods purchased or if you require a refund, you should return the item to:
Mail Order Department,
Middlesbrough Football Club,
Middlesbrough, TS3 6RS
(Postal charges incurred in doing this are the responsibility of the customer.)
When returning an item you must also include proof of purchase. MFC reserves the right to refuse a refund or exchange if, in our view, the goods returned are not in a resalable condition. Video cassettes can only be exchanged or refunded if they are faulty. All returns must be made within 14 days of receipt. MFC cannot accept responsibility for any items which are not returned to us by registered post.
Custom Printed Shirts
Unfortunately we are unable to exchange or refund custom printed shirts/shorts or accept responsibility if a player leaves the club or changes his squad number. Personalised shirts/shorts may only be returned if they are faulty.